FAQ
Questions, answered
Can’t find what you need? Call us at (831) 428-1997.
Booking
How do I know which massage to book?
You don’t need to choose a technique. Every session is customized, so you just pick a length (60, 75, 90 or 120 minutes) and tell your therapist what’s going on when you arrive. For a starting point, choose by how you feel on the Massage page.
Find your massageHow do I choose a therapist?
If you have a preference, choose them when you pick a time. If not, book whoever is free: every therapist here starts by understanding what your body needs before deciding how to work.
Meet the teamCan I book with Beth?
Yes. Choose Beth when you pick a time online. If you’d like a regular time with her, booking a few weeks ahead is the easiest way to get it.
How much does a session cost?
60 minutes: $140 · 75 minutes: $180 · 90 minutes: $205 · 120 minutes: $280. Same prices with every therapist. You’ll see the total before you confirm.
What payment methods do you take?
Visa, Mastercard, Discover, American Express, cash and check. You can also pay over time with Affirm (offered at checkout on Vagaro).
Do you sell gift cards?
Yes. Gift cards are sold through our booking page on Vagaro and can be used for any session.
Gift cardsYour session
Can my therapist combine different techniques in one session?
Yes, that’s how every session works here. One hour might include soft tissue work on your shoulders, acupressure through your upper back and slower restorative work to finish. You don’t book each technique separately.
What happens during my first session?
Arrive a few minutes early. Your therapist will ask what you’re feeling, what you want from the session and about any injuries or health considerations. You’ll agree on focus and pressure before you start, and you can change anything at any point.
Your first visitHow much pressure will be used?
As much as is useful and no more. Pressure is agreed with you at the start and checked during the session. Firm doesn’t have to mean painful, and lighter work isn’t less effective when it’s the right choice.
Do you offer prenatal massage?
Yes, prenatal and postnatal massage, with side-lying, supported positioning. If your pregnancy is considered high risk, please check with your provider before booking.
Prenatal & postnatal massageCan I come in with an injury?
Often, yes. Tell us what happened and what your physician, physical therapist or chiropractor has advised. Many of our clients are referred by their PT or chiropractor. Massage is not a substitute for medical care, and we’ll work within their guidance.
Will I be sore after deeper work?
Some tenderness for a day or two after deep work is common, a bit like after a workout. Drink water and move gently. Tell your therapist next time and they’ll adjust.
How often should I come in?
It depends on you, your goals and your budget. Many clients come more often while something is bothering them, then settle into a monthly tune-up. Your therapist will tell you honestly what they’d suggest.
Practical details
What should I wear?
Whatever is comfortable. You’ll undress to your comfort level in private and stay covered with a sheet; only the area being worked on is uncovered. If you’d rather stay partly clothed, that’s completely fine.
What is your cancellation policy?
Please cancel or reschedule at least 48 hours before your appointment. Later cancellations and missed appointments may be charged up to 100% of the session price.
All policiesDo you see clients under 18?
We see adults 18 and over. If you have a question about a teenager, call us first.
Where are you?
321 Saratoga-Los Gatos Road, Los Gatos, CA 95030, on Saratoga-Los Gatos Road (Highway 9). Easy to reach from Saratoga, Campbell, Monte Sereno and San Jose.
DirectionsReady when you are.
Choose a time that suits you. Your therapist plans the session with you when you arrive.
Booking opens on Vagaro, where you choose your therapist and time.
- You never have to pick a technique
- Pressure and focus are checked throughout
- Reschedule freely up to 48 hours ahead





